Refund policy

Refund Eligibility

Refunds are only available in the case of items that are defective or damaged upon delivery.

Request Process

Customers must contact us within 48 hours of receiving their order and provide clear photo or video proof of the issue.

Conditions

Items must be unused and in their original condition.

Final Decision

Ri’s Closet reserves the right to refuse any refund request that does not meet the above conditions.

As all items are sourced specifically for you through our pre-order model, orders cannot be canceled once confirmed.